Privacy Policy

1. Who we are

Sauri Check is a service operated by Sauri Logistics Nigeria ("Sauri Check", "we", "us" or "our"). We are the data controller responsible for the personal information described in this policy.

We process personal information in line with the Nigeria Data Protection Act 2023 (NDPA) and the regulations and guidance of the Nigeria Data Protection Commission (NDPC). Where you use our services from outside Nigeria, we also aim to respect the data protection laws that apply to you.

2. Scope of this policy

This policy applies to information we collect through:

• our website at sauricheck.com, including the waitlist sign-up form;
• the Sauri Check app and web platform, including your account and profile;
• our WhatsApp service, through which we deliver supplier reports and updates;
• email, phone and social media conversations with our team.

It does not cover the websites or services of third parties, including the suppliers you ask us to check. Our blog at blog.sauricheck.com may display its own notices about comments and cookies.

3. Information we collect

Information you give us

• Account and contact details: the WhatsApp/phone number or email address you sign up with, and optionally your name, business name, city and the type of goods you import.
• Waitlist details: the email address or WhatsApp number you submit to join our waitlist.
• Supplier check requests: information about the suppliers you want verified, such as company names, Unified Social Credit Codes (USCC), business licence images, contracts, invoices, pro forma invoices, bank details supplied by the supplier, website or marketplace links, and screenshots of your conversations with the supplier. If these documents contain personal information about other people (for example, a supplier's sales contact), you should only share them where you are entitled to do so.
• Communications: messages you send us by WhatsApp, email or social media, and any feedback you give.

Information created when you use Sauri Check

• Reports and history: the supplier reports we produce for you and the history of checks you have requested.
• Transaction records: the plan you purchased, amount, date, and payment reference. Card and bank details are entered directly with our third-party payment processors; we do not see or store your full card number.

Information collected automatically

• Technical data: IP address, browser and device type, operating system, pages visited, and referring pages.
• Approximate location: we look up your approximate country from your IP address so we can pre-select the right dialling code on our sign-up form. We do not collect your precise location.
• Cookies and analytics: see Cookies and analytics below.

4. How we use your information

We only use personal information where we have a lawful basis to do so under the NDPA. The table below explains our purposes and the basis we rely on for each.

We do not use your personal information to make decisions about you that have legal or similarly significant effects based solely on automated processing. Our reports assess suppliers, not you.

5. WhatsApp and marketing messages

WhatsApp is our main way of delivering reports and service updates. When you sign up with your WhatsApp number, we will message you about your account, your checks and your reports.

We will only send you marketing messages (such as scam alerts, importing tips and offers) if you have agreed to receive them. You can stop them at any time by replying STOP on WhatsApp, clicking "unsubscribe" in any marketing email, or emailing support@sauricheck.com. Opting out of marketing will not stop messages we need to send about your account or reports.

WhatsApp is operated by WhatsApp LLC / Meta Platforms, which processes messages under its own terms and privacy policy.

6. How we share information

We do not sell your personal information. We share it only in the following situations:

• Service providers who process information on our behalf and under our instructions, including website and cloud hosting, messaging (WhatsApp Business), email delivery, analytics (Google Analytics), customer support tools, and third-party payment processors.
• Verification sources and partners: to check a supplier we may query public business registries, court and enforcement databases, trade and customs data sources, and local verification partners. We share information about the supplier with these sources. We do not share your identity with the supplier or tell the supplier that you requested a check, unless you ask us to.
• Legal and safety reasons: where we are required to by law, court order or a lawful request from a regulator or law enforcement agency, or where necessary to protect the rights, property or safety of Sauri Check, our users or others (for example, reporting fraud).
• Business transfers: if we are involved in a merger, acquisition, financing or sale of assets, information may be transferred to the new owner, who will be bound by this policy or give you notice of any change.
• With your permission: for example, if you ask us to share a report with your freight forwarder or sourcing agent.

We require our service providers to keep your information confidential and secure and to use it only to provide services to us.

7. International transfers

Some of our service providers (for example, hosting, messaging and analytics providers) are located outside Nigeria, so your information may be processed in other countries. Supplier checks also involve looking up information in China and other supplier countries; these lookups use supplier information, not your personal details.

When we transfer personal information outside Nigeria, we do so in line with the NDPA, relying on safeguards such as the recipient country's adequate level of protection, contractual protections with our providers, or your consent where appropriate.

8. How long we keep information

We keep personal information only for as long as we need it for the purposes described in this policy:

• Account information and reports: for as long as your account is active. When you remove your account, we delete or anonymise this information within 30 days.
• Transaction and payment records: up to 6 years after the transaction, as required by Nigerian tax and accounting laws.
• Waitlist details: until we launch and notify you, or until you ask us to remove you, whichever comes first. If you create an account, your waitlist entry is merged into your account.
• Support messages: up to 2 years after the conversation ends, unless they relate to a dispute we need to keep records of.
• Backups: deleted information may remain in secure backups for up to 90 days before it is overwritten.

We may keep anonymised, aggregated information (which no longer identifies you) for longer, for example to understand scam trends.

9. How we protect information

We use technical and organisational measures appropriate to the risk, including encrypted connections (HTTPS), access controls that limit staff access to those who need it, restricted access to stored files, and spam and rate limiting on our forms. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If a personal data breach occurs that is likely to put your rights at risk, we will notify the NDPC and, where required, you, in line with the NDPA.

You can help protect your account by keeping access to your phone number and email secure and not sharing verification codes with anyone. Sauri Check staff will never ask you for your verification code.

10. Your rights

Under the NDPA, and subject to certain legal exceptions, you have the right to:

• Be informed about how we use your personal information (this policy);
• Access the personal information we hold about you and receive a copy;
• Correct information that is inaccurate or incomplete;
• Delete your personal information (see Deleting your account);
• Restrict or object to certain processing, including direct marketing;
• Data portability: receive information you gave us in a commonly used, machine-readable format;
• Withdraw consent at any time, where we rely on consent (this does not affect processing already carried out);
• Complain to the Nigeria Data Protection Commission (ndpc.gov.ng) or the data protection authority where you live.

To exercise any of these rights, email support@sauricheck.com from the email address linked to your account, or message us from the WhatsApp number linked to your account. We may need to verify your identity before acting on your request. We will respond within 30 days. We do not charge a fee unless a request is clearly unfounded or excessive.

11. Deleting your account

You can remove your Sauri Check account yourself at any time from your profile. You will be asked to confirm using the phone number or email address you signed up with.

12. Cookies and analytics

Cookies are small files stored on your device. We use:

• Essential cookies and storage that keep you signed in and make the site and app work. These cannot be switched off.
• Analytics cookies from Google Analytics, which help us understand how many people visit, which pages they view and how they found us. Google Analytics uses information such as your IP address and device details. You can learn more at How Google uses information from sites that use its services and opt out using the Google Analytics opt-out browser add-on.

You can also block or delete cookies in your browser settings. Blocking essential cookies may stop parts of Sauri Check from working.

13. Children

Sauri Check is a business service intended for people aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has given us personal information, please contact us and we will delete it.

14. Third-party links

Our website, blog, reports and messages may contain links to third-party websites, marketplaces and social media platforms (such as Instagram, TikTok, X, Threads and Facebook). We are not responsible for how those services handle your information, so please read their privacy policies.

15. Changes to this policy

We may update this policy from time to time, for example when we launch new features. We will change the "Last updated" date at the top of this page and, if the changes are significant, we will let you know by WhatsApp, email or a notice in the app before they take effect.

16. Contact us

If you have questions about this policy or how we handle your information, contact us:

Please also read our Terms and Conditions.